Privacy Policy

1. Introduction

Welcome to NoGrey's Privacy Policy. This document is designed to help you understand how we collect, use, and protect your personal data in accordance with the Nigeria Data Protection Regulation (NDPR).

1.1 About Us

NoGrey is a student safety application registered in Nigeria, providing emergency alert and safety monitoring services to university students.

1.2 Scope of This Policy

This policy applies to all personal data processed by NoGrey through our mobile application, website, and related services.

2. Data Controller Information

NoGrey operates as a Data Controller under the NDPR:

• Company Name: NoGrey Technologies Limited
• Registration Number: [RC Number]
• Physical Address: [Nigerian Office Address]
• Email: dpo@nogrey.live
• Phone: [Nigerian Phone Number]

2.1 Data Protection Officer

Our designated Data Protection Officer can be reached at:

• Email: dpo@nogrey.live
• Phone: [DPO Phone Number]
• Office Hours: Monday to Friday, 9:00 AM - 5:00 PM WAT

3. Data We Collect

3.1 Personal Information

We may collect the following personal information when you use our services:

• Full name
• Email address
• Phone number
• Location data
• Emergency contact information
• University identification details

3.2 Non-Personal Information

We also collect non-personal information such as device type, operating system, and app usage statistics for analytics and service improvement.

4. How We Use Your Data

Your data is used for the following purposes:

• To provide and improve our services
• To send emergency alerts and notifications
• To enhance campus safety features
• To comply with legal obligations under NDPR

5. Data Sharing and Transfers

5.1 Third-Party Sharing

We may share your data with trusted third parties such as:

• Campus security teams
• Emergency response services
• Data processing vendors

5.2 International Data Transfers

If your data is transferred outside Nigeria, we ensure that appropriate safeguards are in place in compliance with NDPR.

6. Your Rights

Under the NDPR, you have the following rights:

• Right to access your data
• Right to correct inaccurate data
• Right to withdraw consent
• Right to request data deletion
• Right to object to data processing

7. Data Security

We implement robust security measures, including encryption, access control, and regular audits, to protect your data from unauthorized access or breaches.

8. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Cookies and Tracking

Our app and website use cookies and similar technologies to enhance user experience and collect analytical data. You can manage your cookie preferences in your browser settings.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated to you through our website or mobile application. We encourage you to review this page periodically for the latest information on our privacy practices.

If significant changes are made, we will provide additional notice via email or in-app notifications before the changes take effect. The "Last Updated" date at the top of this policy will also be revised to reflect the new version.

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or your personal data, please contact us at:

• Email: support@nogrey.live
• Phone: [Support Phone Number]
• Physical Address: [Nigerian Office Address]

We are committed to addressing your concerns and resolving any issues promptly and transparently.

12. Additional Information

12.1 Your Rights

Under the NDPR, you have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Object to the processing of your personal data
• Withdraw your consent to data processing at any time
• Lodge a complaint with the Nigerian Data Protection Bureau if you believe your rights have been violated

12.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, your data will be securely deleted or anonymized.

12.3 Third-Party Links

Our app and website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those external platforms. We encourage you to review the privacy policies of any third-party services you interact with.